PQS - Complaints, Quality Defects and Recalls (eLearning)
This 30-minute eLearning micro module forms part of RSSL’s comprehensive 12-part Pharmaceutical Quality System eLearning course. This is a highly interactive micro module provides a comprehensive introduction to the topic of complaints, quality defects and recalls as part of a robust PQS and is complete with knowledge checks and exercises to support knowledge retention.
This course is designed primarily for those working in quality compliance or quality system roles, though the content is relevant to anyone working in both quality and operational roles.
This course includes the following key topics:
The regulatory expectations for the management of product complaints, quality defects and recalls
The lifecycle for the management of product complaints, quality defects and recalls
The use of Quality Risk Management (QRM) at specific points in the lifecycle.
By the end of this course, delegates will:
Be able to escribe the regulatory expectations for the management of product complaints, quality defects and recalls
Have the knowledge to explain the lifecycle for the management of product complaints, quality defects and recalls
Understand how Quality Risk Management (QRM) is used at specific points in the lifecycle.
As scientists ourselves, we’re passionate about collaboration and sharing our expertise to nurture the next generation. By helping them to develop and fulfil their potential, we can tackle 21st-century pharmaceutical scientific challenges more effectively.
More than 30 years of experience upskilling pharmaceutical professionals
Small-group training adjusted to individual learning styles and needs
50+ training courses accredited by recognised industry bodies
Combination of off-the-shelf and bespoke training packages
Courses and consulting led by experts in the entire pharmaceutical life cycle
Opportunity to share and learn as part of a diverse community
